Return & Exchange Policy
At MAHIWAAR, we pour immense love and dedication into crafting every single outfit right here at our PECHS studio. Because we believe in quality over mass production, our team spends hours selecting fine fabrics and refining cuts to ensure you receive a garment that feels personal, elegant, and exceptionally comfortable. We want your journey from clicking your favorite design to opening your gorgeous package to feel like a truly special experience filled with warmth and authenticity.
We understand that finding the right fit is essential, which is why we offer a simple and transparent procedure for adjustments. If your outfit does not meet your expectations, our dedicated support team is always available via WhatsApp to guide you through a smooth exchange or resolution process, ensuring your relationship with MAHIWAAR remains delightful and completely stress-free.
- 10-Day Exchange Window: All return or exchange requests must be initiated within 10 days of receiving your package.
- Item Condition Required: Articles must be strictly unworn, unwashed, unaltered, and returned in their original packaging with all tags attached.
- Refund Structure: If an exchange is not possible due to stock limitations, a refund of 75% of the product value will be issued.
- Damaged or Incorrect Orders: Receiving a defective or wrong item qualifies you for a 100% full refund or a direct replacement.
- How to Initiate: Contact our support team via WhatsApp at 0328-6909000 or email mahiwaarr@gmail.com with your order details to start the process.
